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Crystal Tea Light
Crystal Tea Light
 $15.95  $14.50 
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Shipping and returns

Shipping and returns

 

 
  Shipping Information

  • Our store processes and ships orders on a Monday to Friday basis.
  • Refused shipments and incorrect addressing are the responsibility 
    of the customer and if additional re-shipping charges apply customer 
    will be held responsible.
  • At present we are only ship items within the U.S.
Return Policy

Our aim is to ensure your complete satisfaction with your online purchase. 
In the unlikely event that your purchase is unsatisfactory, simply return it to 
us in its original condition for a 100% refund.

  • We will not reimburse any return shipping charges unless we have made 
    an error in product fulfillment.
  • You will not be charged any re-shipping fees when replacing defective/
    damaged goods.
  • For your own protection, you may wish to send your return back to us 
    by insured parcel post or courier if these services are available in your 
    area. We are not liable for damaged item(s) returned to us or returns 
    that are not received.
  • All refunds if applicable will be applied to the credit card used for your 
    original purchase. We will make every effort to process your return 
    quickly and you will receive an e-mail notification on the status of your return.
Return Procedure

All returns must be issued a Return Merchandise Authorization Number (RMA#) To 
obtain an RMA # simply email us at orders@GourmetCollection.com please indicate 
RETURN in the subject field and include the following information:
  • Order number and purchase date
  • Title(s) requested for return
  • Reason(s) for the return (damaged, defective or not desired)
  • Whether you require replacement or refund

Your RMA# and return instructions will be emailed back to you.


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